Operations Coordinator – Tech & Commercial Teams (Remote, US hours) | BuyGoods
Connect BuyGoods’ commercial and development teams — clarify requests, keep work moving, and help shape what gets built next in a collaborative remote team.
Why This Role Exists
This role sits at the heart of BuyGoods, connecting our Affiliate and Vendor teams with our Development team. You'll ensure requests are clearly defined, properly prioritized, and delivered efficiently—keeping everyone aligned from idea through to implementation.
What You'll Own
Own the flow of work between the Affiliate/Vendor teams and Software Development.
Gather and clarify requirements before work begins.
Create and manage tasks in Teams and ClickUp.
Track progress and remove blockers.
Keep stakeholders informed of timelines and delivery.
Grow into helping prioritise work and influence operational decisions.
What Success Looks Like
First 30–60 days
Get to know the teams, our products and our workflows.
Review our ClickUp setup and suggest improvements.
Within 3–6 months
Understand our affiliate, vendor and compliance landscape.
Become the trusted point of coordination across teams.
Within 12 months
Be a trusted operational partner to leadership, spotting issues early and helping decide what gets built next.
What We're Looking For
You'll probably bring:
2+ years handling a high volume of requests, tickets or projects at the same time
Excellent written English (most of this job happens in chat)
Highly organised, with strong attention to detail
Available [14:00–22:00 Bucharest time / exact hours], Monday to Friday
Bonus: experience in a startup or small company, or with ClickUp or Jira
Who Thrives Here
You'll enjoy this role if you love bringing structure to complexity, thrive in fast-moving environments, communicate confidently with both technical and commercial teams, and enjoy making things happen behind the scenes.
Why People Stay / Love Working Here
We're a close-knit team of 30–40 people who enjoy working together. Although we're fully remote, we've built a collaborative culture where people support one another, celebrate wins together and roll up their sleeves to solve problems. There's no room for silos or egos. Ideas are welcome, initiative is encouraged, and as the business grows, so do the opportunities for the people who help build it.
What's In It For You
Opportunity to help shape an AI-driven quality programmed from the ground up.
Real ownership and influence.
Work closely with product, AI and Customer Success leaders.
Continuous learning and professional development.
Remote working.
Competitive contractor package.
Interview Process
Our interview process is straightforward:
Competency based interview with Recruiter
Interview with the Hiring Manager - Head of Customer Success
Final Interview with the CEO
About BuyGoods
BuyGoods is a leading performance marketplace that helps digital brands, vendors and affiliates grow faster through world-class technology, data and support.
Trusted by more than 90,000 affiliates and vendors across 110+ countries, our platform combines conversion-optimised checkout, real-time analytics and global payment infrastructure to help partners scale with confidence.
With more than $3 billion in commissions paid, we're continuing to invest in AI, automation and customer experience to shape the future of eCommerce
- Division
- Buygoods
About Buygoods
Buygoods is a performance marketplace connecting health and wellness vendors with affiliates around the world. Our platform gives partners the tools to sell, track, and grow, including conversion-optimized checkout, real-time analytics, A/B split-testing, and instant, secure global payouts. We're trusted by more than 90,000 affiliates and vendors across 110+ countries and have paid out over $3 billion in commissions. Buygoods is a curated platform built for experienced marketers, and our top performers are recognised through our Legends and Titans programs. Behind it all is a team of account managers, affiliate managers, and tech and compliance experts who help our partners scale.